Return Policy

 

If for any reason you are unhappy with your purchase I accept returns and exchanges. Please contact me within 14 days after receiving your item using the contact form or email kat@katsillustration.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with proof of purchase.

 

Shipping costs are non-refundable and you will be responsible for the return shipping cost. 

 

Refunds

 

Once I have received your returned product, I will notify you. If your refund is approved, I will reimburse your original payment method within 5-10 business days.

 

Exchanges/Replacements

 

I only replace damaged or defective items. If your order arrives damaged, please let me know within 7 days.